Refund policy

All sales are final. No refunds, exchanges or returns once you submit your purchase/order. By ordering from us you agree to these terms

If you have an issue with a damaged, lost or stolen packaged and you purchased additional coverage, please email us at sales@desertmoonminerals.com with the header "package assistance" for the fastest response. For any claims, you must have photos of the entire outside of the package, all sides, along with the damaged product and any internal packaging that was received. 

All orders over $100 that have declined additional coverage and are lost, damaged or stolen are not in responsibility by Desert Moon Minerals. 

Any orders under $100 please file a claim directly with USPS.